In situational leadership, which factor determines how a supervisor should adjust their directive behavior?

• A. The follower's competence and commitment
• B. The supervisor's personal preference
• C. The department size
• D. The external political climate

Answer: (A)

Situational leadership centers on adjusting directive behavior based on follower readiness. Readiness combines two elements: competence (the follower’s ability to perform the task) and commitment (the follower’s motivation and willingness to apply themselves). When a follower is high in both, you can scale back directions and rely more on delegation. When readiness is low, you provide clearer instructions and closer supervision. So, the factor that determines how a supervisor should adjust their directive behavior is the follower’s competence and commitment. That’s why this option is best. The supervisor’s personal preference, department size, or external political climate don’t determine the day-to-day level of directive guidance in this framework.